Contact UsGet started

Getting trigger parameters

Written by
Updated at February 19, 2024

Use this request to get information about a queue trigger.

Request format

Before making the request, get permission to access the API.

To get trigger parameters, use an HTTP GET request:

GET /v2/queues/<queue_ID_or_key>/triggers/<trigger_ID>
Host: https://api.tracker.yandex.net
Authorization: OAuth <OAuth_token>
X-Org-ID: <organization ID>
Headers

  • Host

    Address of the node that provides the API:

    https://api.tracker.yandex.net

  • Authorization

    OAuth token in OAuth <OAuth_token> format, e.g.:

    OAuth 0c4181a7c2cf4521964a72ff********

  • X-Org-ID or X-Cloud-Org-ID

    Organization ID. You can find it out on the Tracker organizations page.

    • If a Yandex 360 for Business organization is the only one linked to Tracker, the X-Org-ID header is used.
    • If a Yandex Cloud Organization organization is the only one linked to Tracker, the X-Cloud-Org-ID header is used.
    • If both Yandex 360 for Business and Yandex Cloud Organization organizations are linked to Tracker at the same time, the X-Org-ID header and the Yandex 360 for Business organization ID are used.
Resource
Parameter Description Data type
<queue_ID_or_key> Queue ID or key. The queue key is case-sensitive. String or number
<trigger_id> Trigger ID Number

Response format

If the request is successful, the API returns a response with code 200 OK.

The request body contains information about the trigger in JSON format.

{
"id": 16,
"self": "https://https://api.tracker.yandex.net/v2/queues/DESIGN/triggers/16",
"queue": {
    "self": "https://https://api.tracker.yandex.net/v2/queues/DESIGN",
    "id": "26",
    "key": "DESIGN",
    "display": "Desing"
},
"name": "trigger_name",
"order": "0.0002",
"actions": [
    {
        "type": "Transition",
        "id": 1,
        "status": {
            "self": "https://https://api.tracker.yandex.net/v2/statuses/2",
            "id": "2",
            "key": "needInfo",
            "display": "Need info"
        }
    }
],
"conditions": [
    {
        "type": "Or",
        "conditions": [
            {
                "type": "Event.comment-create"
            }
        ]
    }
],
"version": 1,
"active": true
}
Response parameters
Parameter Description Data type
id Trigger ID String
self Links to trigger String
queue Queue where the trigger was created. Can be set as an object, a string (if the queue key is provided), or a number (if the queue ID is provided).
name Trigger name String
order Trigger weight. This parameter affects the order of trigger display in the interface. String
actions Array with trigger actions Array of objects
conditions Array with trigger conditions Array of objects
version Trigger version. Each trigger update increases the version number. Number
active Trigger status Acceptable values include:
  • true: Active
  • false: Inactive
 Logical

queue object fields

Parameter Description Data type
self Address of the API resource with information about the queue. String
id Queue ID. String
key Queue key. String
display Queue name displayed. String

actions array object fields

Parameter Description Data type
type Action type. Acceptable values include:
  • Transition: Change the issue status.
  • Update: Change a field value.
  • Move: Move issue.
  • Event.comment-create: Add a comment.
  • CreateChecklist: Create a checklist.
  • Webhook: Send an HTTP request.
  • CalculateFormula: Calculate a value.
  • Event.create: Create an issue.
 String
id Action ID String
status Issue status String

conditions array object fields

Parameter Description Data type
type Condition type. Acceptable values:
  • or: Logical OR;
  • and: Logical AND.
 String
conditions Array with trigger conditions.
For every condition, you can specify its type. Acceptable values:
  • CommentNoneMatchCondition: The comment does not contain any of the fragments.
  • CommentStringNotMatchCondition: The comment does not contain the fragment.
  • CommentFullyMatchCondition: The comment fully matches the fragment.
  • CommentAnyMatchCondition: The comment includes any of the fragments.
  • CommentStringMatchCondition: The comment includes the fragment.
  • CommentAuthorNot: The comment author does not match the fragment.
  • CommentAuthor: The comment author matches the fragment.
  • CommentMessageExternal: The comment type is Email.
  • CommentMessageInternal: The comment type is Common comment.
 Array of objects

status array object fields

Parameter Description Data type
self Address of the API resource with information about the status. String
id Status ID. String
key Status key. String
display Status name displayed. String

If the request is processed incorrectly, the API returns a message with error details:

400
One or more request parameters have an invalid value.
403
Insufficient rights to perform this action. You can check what rights you have in the Tracker interface. The same rights are required to perform an action via the API and interface.
404
The requested object was not found. You may have specified an invalid object ID or key.
422
JSON validation error, the request is rejected.
500
Internal service error. Try resending your request in a few minutes.
503
The API service is temporarily unavailable.
Previous
Creating triggers
Next
Updating a trigger