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Getting started with Yandex Cloud

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Updated at November 20, 2024

Yandex Cloud has several user interfaces, e.g., the management console and the command line interface. To access any user interface, you will need a user account. This can be a personal Yandex account (Yandex ID) or a Yandex 360 account. For detailed instructions, see Help for Yandex ID and Yandex 360.

Creating a billing account

When creating your first billing account linked to your user account, you will get your initial grant.

To create a billing account:

  1. Go to Yandex Cloud Billing.

  2. Log in to your Yandex ID or Yandex 360 account. If you do not have an account yet, sign up and create an organization in Yandex Cloud Organization for you to work in. If using your social network profile to log in to Yandex, create a username and password.

  3. On the Billing accounts page, click Create billing account. Fill in your information:

    • Enter the name of the billing account. The name is displayed in the list of your billing accounts and helps you select the one you need.

    • In the Organization field, select the organization to create a billing account for.

    • Select the country that the payer is a resident of.

      Within a single user account, all payers must pay in the same currency.

  4. If you see a list of available payers in the Payer section, you can select one of them or add a new one.

  5. Select the payer type: Business or individual entrepreneur.

  6. Select the payment method: Bank card or Bank transfer. You can change your payment method any time after creating a billing account.

  7. Click Next.

  8. If you selected Bank card as a payment method:

    1. Enter the legal information of your organization and your contact details.

      Note

      Carefully fill in your contact information and payment details. This information is required not only to contact you, but also to issue payment invoices and send financial documents.

    2. Link your corporate bank card:

      • Click Add card.
      • Specify your card details: 16-digit number, expiration date, and CVV (you can find it on the back side of your card).
      • Click Link.

      • Confirm that the card is a corporate one and you are authorized to use it.

      • Click Next.

      We accept Mir, Visa, and MasterCard.

      • Residents of Russia make payments in RUB and can only use bank cards issued by Russian banks. Customers with tax residency in the Republic of Belarus pay for Yandex Cloud services in RUB with their Belcard cards issued in the Republic of Belarus or Mir cards issued in the Russian Federation.
      • Residents of Kazakhstan make payments in KZT and can only use bank cards issued by non-Russian banks.
      • Non-residents of Russia and Kazakhstan make payments in USD and can only use credit or debit cards issued by non-Russian banks.

      To make sure your bank card is valid, we will hold a small amount (RUB 11) on your account. This amount will not be charged and will become available once the verification is complete. The amount of time required to release the funds held depends on your bank.

    3. Enter your current email address and phone number. Contact details are required not only to reach you, but also to issue payment invoices and send financial documents. If you have already signed up for Yandex Cloud, check that your contact details are correct.

  9. If you selected Bank transfer as a payment method:

    1. Enter the legal information of your organization and your contact details.

    2. Enter your current email address and phone number. Contact details are required not only to reach you, but also to issue payment invoices and send financial documents. If you have already signed up for Yandex Cloud, check that your contact details are correct.

  10. If this is your first Yandex Cloud billing account, you are eligible for a trial period. After it expires, the access to your resources will be suspended. To resume operation, you will need to switch to the paid version.

  11. Click Create.

    If you select the Bank transfer payment method or if the payer is a non-resident of Russia and Kazakhstan, further instructions will be emailed to you at the address specified in your Yandex or Yandex 360 account. Once your documents have been verified, you can activate your billing account and start using Yandex Cloud.

    Email the following documents to cloud_docs@support.yandex.ru:

    • Copy of the minutes or resolution on the appointment of the general director.
    • Billing account ID.

To create a billing account:

  1. Go to Yandex Cloud Billing.

  2. Log in to your Yandex ID or Yandex 360 account. If you do not have an account yet, sign up and create an organization to work in Yandex Cloud Organization. If using your social network profile to log in to Yandex, create a username and password.

  3. On the Billing accounts page, click Create billing account. Fill in your information:

    • Enter the name of the billing account. The name is displayed in the list of your billing accounts and helps you select the one you need.

    • In the Organization field, select the organization to create a billing account for.

    • Select the country that the payer is a resident of.

      Within a single user account, all payers must pay in the same currency.

  4. If you see a list of available payers in the Payer section, you can select one of them or add a new one. To add a payer:

    • Select Individual for the payer type and click Next.
    • Enter your first and last name.
    • (Optional) Enter your middle name and mailing address.
    • Click Next.
    • Click Add card.
    • Specify your card details: 16-digit number, expiration date, and CVV (you can find it on the back side of your card).
    • Click Link.

    We accept Mir, Visa, and MasterCard.

    • Residents of Russia make payments in RUB and can only use bank cards issued by Russian banks.
    • Residents of Kazakhstan make payments in KZT and can only use bank cards issued by non-Russian banks.

    To make sure your bank card is valid, we will hold a small amount (RUB 11) on your account. This amount will not be charged and will become available once the verification is complete. The amount of time required to release the funds held depends on your bank.

    Your account will be created as a paid one: after you have used up your initial grant, your card will be debited for the Yandex Cloud resources you are using.

  5. Enter your current email address and phone number. Contact details are required not only to reach you, but also to issue payment invoices and send financial documents. If you have already signed up for Yandex Cloud, check that your contact details are correct.

  6. Click Create.

FAQ

Questions about billing accounts and paid accounts

Why do I need a billing account with a linked bank card?

Billing accounts are used to identify users paying for Yandex Cloud resources. Even if you plan to use only free services, you still need a billing account: grants and promo codes are credited to it.

To activate a billing account, we require you to link a bank card to make sure that you are a human and not a robot. When linking the card, a small amount will be debited and immediately returned. That is how we verify that your card is real.

Payment for Yandex Cloud services and resources will be debited from your bank card only after you explicitly allow this, that is, after you switch to a paid account.

What happens after the trial period ends? Will you start debiting money right away?

Yandex Cloud does not debit money and does not invoice you until you have switched to paid use. The transition to paid use never happens automatically.

However, if your grant has expired, access to your resources will be blocked for 60 days or until you switch to paid use. For more information about the end of the trial period, see End of trial period.

Questions about the initial grant

I accidentally switched to paid use. Did I lose my initial grant? Can I get it back?

No, you cannot switch back to the trial version, but the grant will not be lost. The initial grant will be used up first. For more information about the order in which funds are spent, see Billing cycle for individuals and Billing cycle for businesses and individual entrepreneurs.

I have not used up the initial grant, but my cloud is blocked. What should I do?

The cloud may be blocked for a few reasons:

  1. Make sure that a valid card is linked to your account. If you linked the card and then deleted it, your account may be blocked.

  2. The initial grant is provisionally divided into two parts that can be used at the same time. One part covers payment for the Compute service, the other part — the rest of the Yandex Cloud services. If you run out of one part, you can continue using the cloud by switching to a paid account. The unspent part of the grant will be preserved. For more information about using the initial grant and switching to a paid period, see Upgrading to the paid version.

I could not use up the initial grant in 60 days. Can I use Yandex Cloud?

When the initial grant expires, the total unused amount is offset, and the access to your resources is suspended for 30 days. To continue using Yandex Cloud, switch to paid use.

Questions about documents

Is it safe to pay to Yandex Cloud?

The Yandex Cloud platform meets the PCI DSS requirements, which makes its cloud services safe for payment processing. For more information about PCI DSS certification, see PCI DSS.

Where do I find my agreement with Yandex Cloud?

In Yandex Cloud, all services are provided under an agreement you enter into by accepting an offer when creating your billing account. The agreement does not require signing.

There is no printed form of the offer.

The invoice is not physically provided either, but you can generate it in the console and print it out.

I need an agreement signed by both parties, not an offer. Can I get it?

Yes, companies and individual entrepreneurs can sign a bilateral contract. To do this, submit a request using the Message form. A Yandex Cloud manager will contact you to discuss the terms.

How do I get invoiced?

To get an invoice for a bank payment, follow the steps described in Businesses and individual entrepreneurs.

Yandex Cloud does not provide paper payment documents.

Getting started with services

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